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There are some measures you can put into practice to reach your potential customers in a less intrusive way and avoid being considered Spam, so you can introduce the use of this new service channel through:
Social media. You can use this medium to advertise the benefits of using WhatsApp Business, and you can even do so through promotions, discounts, surveys, fun tests and more, to quickly get new contacts.
Newsletter. Through this strategy you can inform customers, suppliers and distributors about the use of this new communication channel. In addition, you could even obtain new leads and expand your database.
Website. You could implement the use of pop-ups so that users can provide their data and confirm you as a contact in their address book.
Whatsapp Business Analytics
So far, the analytics provided by WhatsApp Business are very basic but quite useful , as they show the number of messages sent, delivered, received and read, as well as segmenting users by interaction groups.
It is expected that in the future a connection with social networks such as finance and banking email list Facebook can be established, in order to visualize the conversion rate or number of clicks.
As already mentioned, automating responses is possible with Whatsapp Business, which would bring great benefits to the business.
With the help of keyboard shortcuts, it is possible to predetermine various quick messages such as welcomes, greetings, farewells, answers to frequently asked questions, thanks, absence messages, among others. This option also allows you to disable specific notifications. The features that these automatic messages cannot lack are the following:
Welcome messages
They are created to send a friendly message to those users who are contacting us for the first time . These messages allow a maximum length of 200 characters and allow the addition of emojis.
Out of Office Message
This option can be activated when we are not available or set an activation time . Its maximum length is 200 characters. It is important to note that it only works while the phone is connected to the Internet, so it may happen that customers do not receive it every time we are absent.
Quick Answers
These are previously saved phrases that can be activated by simply typing a word or character, which greatly speeds up this type of process.
